Terms & Conditions

The boring stuff and unfortunately necessary fine print.

Refund Policy

Our WordPress themes & related products are non-tangible irrevocable, digital goods. Because of this we do not issue refunds after the purchase is made.

Theme & Plugin Licensing

Simple, our WordPress thems are released under the GNU Public License version 2.0.

Theme & Plugin Updates

We provide regular theme updates, often these include new features, reported bug fixes and WordPress compatibility updates. It is your responsibility to ensure your website is fully compatible with the latest release and is properly backed up and up to date with the current WordPress release version before updating your theme. Any theme customisations should always be compiled into a WordPress child theme.

Theme & Plugin Support

Our theme support is available to all paying customers, the support forum is monitored from 8am – 4:30pm UK GMT time. (Please take the time difference into consideration) It is not monitored during public holidays and weekends.

Our support policy dictates that we will always help you out with general theme questions, tips, getting started and general trouble shooting. We do not provide free theme customisation work for you, themes are sold as is, as seen in the theme demos. Our theme customisation requests are handled by our partner WerkPress.com.

A majority of your questions can be found in your themes provided instruction manual.

Theme & Plugin Ownership / Liability

All themes and plugins sold are property of ThemeJug.com. You cannot claim intellectual and/or exclusive ownership to any of the products sold on ThemeJug.com

Our products are provided “as is” without warranty of any kind, either expressed or implied. In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products.

Warranty

We do not provide any warranty or guarantee. Due to the nature of the products we simply cannot guarantee they will function with every single 3rd party extension, plugin or web browser. Please check the theme demos to ensure the theme fits your needs in regards to browser compatibility, this is your responsibility.

Payment Processing

Payments are handled via our eJunkie shopping cart and PayPal. Once your payment has cleared you will receive your download link and support forum registration link.

Limitation of Liability

In no event will ThemeJug.com and/or its parent company be liable to you for any lost profits, lost savings or incidental, indirect, special or consequential damages, arising out of your use or inability to use the product or the breach of this agreement, even if advised of the possibility of such damages. some states do not allow the limitation or exclusion of liability for incidental or consequential damages so the above limitation or exclusion may not apply to you.

Upon purchasing or downloading any of our products you accept the above stated terms.
This agreement is between ThemeJug.com, (“ThemeJug”), the owner and operator of www.ThemeJug.com (Webadelic ltd) (the “Site” and any “Services”) and you (“you” or “your” or “user(s)”), a user of the Site and Service. This Agreement is legally binding and governs your use of our Site and Service.

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