Theme Support Policy

We are based in the UK, GMT time. Please take into account time differences when waiting for a support request follow up.

Theme & Plugin Support

Our support policy dictates that we will always help you out with general theme questions, tips, getting started and general trouble shooting. We do not provide free theme customisation work for you, themes are sold as is, as seen in the theme demos. Our theme customisation requests are handled by our partner WerkPress.com.

Theme Customisations

We have partnered with the awesome WordPress theme workshop WerkPress.com, should you wish to enlist them to help you create your theme customisations you can fill out this short request form – they will then be in touch with you.

Theme Documentation

A majority of your questions can be found in your themes provided instruction manual.

Theme Support Forum

If you have read over the theme instructions and are having some problems or have questions, visit the theme support forum

WordPress Documentation

In addition to reading our theme documentation, it is well worth taking the time to read the full WordPress instructions.

 

 

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